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Endpoint Protection and WS.Reputation.1 issue
Jeff @ Delta
#1 Posted : Monday, August 22, 2011 7:23:04 PM
Rank: Guest
Joined: 4/9/2010
Posts: 328
I'm having problems trying to install the Elsinore.ScreenConnect.GuestClient.msi app.

I recently upgraded to Symantec Endpoint Protection SBE 12.1 and now cannot get the client to install.
I'm prompted with a WS.Reputation.1 signature issue.

I have no way to allow this to run, as the file is deleted when I am prompted.
I have tried to exclude this file from being checked, yet it still does... and still deletes it.

Anyone with the same issue?
Any ideas?
x16wda
#2 Posted : Monday, August 22, 2011 8:09:36 PM
Rank: Member
Joined: 8/3/2011
Posts: 13
Location: North Carolina
Are you installing the production release or the beta? I think the production release gets "whitelisted" but the betas do not.
Guest
#3 Posted : Tuesday, August 23, 2011 3:09:39 PM
Rank: Guest
Joined: 4/9/2010
Posts: 328
I am running version 2.3.1779.4225 (but will upgrade to 2.3.1861.4248 in just a moment, but this is still pre-release).
I've tried to exclude this from any/all scans but cannot.
Any ideas on how to change SEP?
Any idea when 2.3 will make it out of beta?
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