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deramon
#1 Posted : Saturday, July 02, 2011 6:53:52 PM
Rank: Newbie
Joined: 7/2/2011
Posts: 1
Location: US
How can I delete or edit an Unattended Sessions which is pointed to my own PC?

Thank you
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The Open File
#2 Posted : Sunday, July 03, 2011 2:26:28 PM

Rank: Advanced Member
Joined: 9/12/2010
Posts: 55
Location: Orlando, FL
Go to the PC in question, start the Control Panel, and uninstall the Elsinore Screen Connect Guest Service. Since it's your own PC, I imagine you could do this pretty easily.
Mike Petersen
The Open File
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1 user thanked The Open File for this useful post.
deramon on 7/3/2011
promptcare
#3 Posted : Monday, October 17, 2011 9:50:28 PM
Rank: Advanced Member
Joined: 9/15/2011
Posts: 78
Location: ON, Canada
And how do you do it if you no longer have access to that machine (e.g. no longer a customer), or it been reformatted?

How do you remove it from the Host panel?
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bigdessert
#4 Posted : Tuesday, October 18, 2011 12:55:46 AM
Rank: Advanced Member
Joined: 9/14/2010
Posts: 458
Location: Minnesota
well if the guest is still online then the only way is firewall. If the client is offline then it will automatically be removed from the list in 24 hours.

There are a few requests out there for a built in ACL to block connections based on name/session-id, but nothing has been implemented as of yet.
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promptcare
#5 Posted : Tuesday, October 18, 2011 8:11:26 PM
Rank: Advanced Member
Joined: 9/15/2011
Posts: 78
Location: ON, Canada
Sorry, but that's not making sense to me.

"If the client is offline then it will automatically be removed from the list in 24 hours."
If a client is offline for >24 hours, it gets removed from my panel? How does the panel know the difference between a formatted system and someone who's on vacation?


I need an option from MY SIDE to remove a client from the list.
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bigdessert
#6 Posted : Tuesday, October 18, 2011 8:45:10 PM
Rank: Advanced Member
Joined: 9/14/2010
Posts: 458
Location: Minnesota
promptcare wrote:
Sorry, but that's not making sense to me.

"If the client is offline then it will automatically be removed from the list in 24 hours."
If a client is offline for >24 hours, it gets removed from my panel? How does the panel know the difference between a formatted system and someone who's on vacation?


I need an option from MY SIDE to remove a client from the list.



Please read more here on session expiration:

http://help.screenconnect.com/HOWTO-0007.ashx

section 2.1.6.

As far as having a button to remove I agree and hopefully it will be implemented soon!
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promptcare
#7 Posted : Wednesday, October 19, 2011 5:48:09 AM
Rank: Advanced Member
Joined: 9/15/2011
Posts: 78
Location: ON, Canada
First off, Tim -- thanks for the info.


Holy cow! 24 hours is nothing! How do you corporate guys handle a weekend?

So, I just edited my web.config to be a helluva lot more generous. I've got customers on LMI and some are offline for a week at a time.
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Cresona
#8 Posted : Wednesday, October 19, 2011 7:42:18 AM
Rank: Newbie
Joined: 9/16/2011
Posts: 6
I think you've misunderstood how it works.

After 24hrs, it is hidden from the list as it's not connected. If the unattended machine reconnects, it will appear in the list again.

I've reduced our time to 1hr. If it's been off for an hour, chances are the user has left the PC.
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bigdessert
#9 Posted : Wednesday, October 19, 2011 1:55:34 PM
Rank: Advanced Member
Joined: 9/14/2010
Posts: 458
Location: Minnesota
yes, this is simply for aesthetics will not permanently remove the session, just hid it to clean up the console...
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rickh
#10 Posted : Friday, November 18, 2011 11:42:41 PM
Rank: Newbie
Joined: 11/18/2011
Posts: 1
Location: Fresno, CA
I too need to remove some unattended sessions from the list on the host. I have uninstalled the guest service from the client pc but the name of the unattended session is still in the list on the host panel.
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bigdessert
#11 Posted : Saturday, November 19, 2011 7:50:05 PM
Rank: Advanced Member
Joined: 9/14/2010
Posts: 458
Location: Minnesota
rickh wrote:
I too need to remove some unattended sessions from the list on the host. I have uninstalled the guest service from the client pc but the name of the unattended session is still in the list on the host panel.


It will remove in 24 hours(default) unless you changed it in the web.config.
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