Elsinore

User Forum

www.screenconnect.com
Welcome Guest Search | Active Topics | Log In | Register

Tag as favorite
2.4 Incompatbile w/ Server 03 R2'
bitbytes
#1 Posted : Tuesday, January 03, 2012 12:34:59 AM
Rank: Newbie
Joined: 1/3/2012
Posts: 6
My Screen Connect has been running fine up until I upgraded to your 2.4 version due to needing the uninstall from clients.
I have installed it and it seemed to work just fine. I left my shop and came back 4-5 hours later and now screen connect wont open and my server is now having .net framework error in the event viewer.

Whats the deal?

I tried this on a completely separate server running same OS, same problem so I know its not the server.

Error when launching Admin Page of Screen Connect: "An unknown error occurred while processing the request on the server. The status code returned from the server was: 500"

Jake Morgan
#2 Posted : Tuesday, January 03, 2012 12:46:47 AM
Rank: Administration
Joined: 4/9/2010
Posts: 859
I'd call up our support line tomorrow. We'll be glad to look into it.
bitbytes
#3 Posted : Tuesday, January 03, 2012 1:28:07 AM
Rank: Newbie
Joined: 1/3/2012
Posts: 6
I would love to if the phone was ever picked up.
I have called 5 times in the last week and not once was able to talk to anyone.

All 3 services will just crash. I can restart and connect for 1-2 minutes then they fail again.

Relay
Session Manager
Web Server
bitbytes
#4 Posted : Tuesday, January 03, 2012 3:49:07 PM
Rank: Newbie
Joined: 1/3/2012
Posts: 6
Jake Morgan wrote:
I'd call up our support line tomorrow. We'll be glad to look into it.


I just tried caling and what a suprise! No Answer yet again. Horrific Support at this company.
Jake Morgan
#5 Posted : Tuesday, January 03, 2012 4:17:51 PM
Rank: Administration
Joined: 4/9/2010
Posts: 859
Reid is at lunch now. If you leave a message, he'll return the call when he gets back.
bitbytes
#6 Posted : Tuesday, January 03, 2012 4:40:14 PM
Rank: Newbie
Joined: 1/3/2012
Posts: 6
We have left messages already. Since you opened.
No call back
bitbytes
#7 Posted : Tuesday, January 03, 2012 5:13:24 PM
Rank: Newbie
Joined: 1/3/2012
Posts: 6
Received phone call only to say there is a bug in 2003 Server. Nothing can be done but sit and wait for them to fix it.
Jake - why do you waste peoples time and money and not just admit you have bugs in your beta and it is currently not working in server 2003.
I realize its a beta but you need to inform people of its issues.
bigdessert
#8 Posted : Tuesday, January 03, 2012 5:39:36 PM
Rank: Advanced Member
Joined: 9/14/2010
Posts: 458
Location: Minnesota
not sure how to put beta in better to understand terms.....
Jake Morgan
#9 Posted : Tuesday, January 03, 2012 9:45:04 PM
Rank: Administration
Joined: 4/9/2010
Posts: 859
We have bugs in the beta. Reid said he told you to expect a release in a day or so.
Users browsing this topic
Guest
Tag as favorite
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.