We connect to a large number of clients, many of which have strict firewall policies. Sometimes these clients are blocking port 8041 (used by the relay services by default). In an effort to give ScreenConnect the best chances to make a connection with our server, would it be possible to assign backup ports for the relay service to try after X number failed attempts at the first port?

We tried port 443 but we think the client was closing the connection because our traffic wasn't true SSL traffic on that port. They must of been using some sort of deep packet inspection system (BIG world-wide corporations with lots of security).