There is a thread going on the backup software vendor we use about integrating screenconnect or other remote support software. You can view it here:

http://storegrid.vembu.c...opic.php?f=1&t=5767

ConnectWise and LabTech (www.labtechsoftware.com) would be big for our company as well.

LabTech currently has a "QuickConnect" feature built into their client's home page. It uses VNC in order to work. It would be really nice to switch this out with ScreenConnect. We have actually toyed with dropping our SC support/maintenance contract since starting to use LabTech.

If ScreenConnect could integrate with either of those two programs, we would most likely continue to use the fool out of it.

Another vote for PacketTrap

Id like to see it integrated with paypal and Livehelpnow

Thanks everyone, I am in the process of contacting each of the companies that you mentioned above. Its always helpful to get pressure on both sides of the fence when asking two companies to integrate their products; so if you currently use one of these tool please make sure and post something to that product's forum, appropriate section of their site, or send an email into one of their team members. Let them know why you would like to see the integration, benefits, etc. For the most part every product listed above I understand so I don't need to be sold on the idea. I do have one question for the people requesting PayPal. Is the goal of an integration for billing your customers, or was there some other reason I'm missing? Also a few of these companies have layers of people in front of their product/project managers, if you have a contact please send that to sales@screenconnect.com (might help speed things along).

Another vote for Connectwise! Would be huge.

We would love to see integration with the OTRS or OTRS:ITSM products (http://otrs.org/). We use both the OTRS Helpdesk and the ScreenConnect products heavily. Having integration with our ticket request system would be a big benefit.

2.3 has an option to use your mail client for sending mail. Go to administration->mail and give it a try.

I know I'm in the "small potatoes" category but I, and other small business techs, use a program called "PC Repair Tracker" which is PHP-based off of our websites to track repairs and such.

Being able to integrate a single "Connect Now" button (paralleling the Host page but for an individual machine) on to the Customer's computer's info page would be great.

http://pcrepairtracker.com

4YCR, you've already got it set properly. The first radio button designates that it should open an email window; the info below is only relevant for the other two radio buttons.

I would also like to see ConnectWise and/or Labtech. We would be happy to assist in alpha testing if need be.

Another vote for Naverisk. We love it, and we love ScreenConnect. They seem like a match for each other.

While I like your suggestions they cost to much. This is by far the best and cheapest solution I have found to monitor my clients. The only thing it's missing is remote support. Maybe you guys should look at this company. http://mobilepcmonitor.com/

+1 for ConnectWise
+1 next for SpiceWorks

Thanks everyone for the suggestions, we have started talks with a few of these companies in different capacities. Once we finish up with 2.4 we will be looking closely at a couple of these to get them out ASAP. A few may take longer because we are either waiting for more info from the vendor on what we can/cannot do or potentially we might actually be doing a deeper dive integration which takes a bit more time. Please keep them coming its great to know what tools you find useful.