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Mystery Guest Session
purdypc
#1 Posted : Thursday, January 05, 2012 11:08:40 AM
Rank: Member
Joined: 6/16/2011
Posts: 18
Location: United States
Not sure how this happened. Had a mysterious connection to the server this morning. I didn't have a public session active and there was no machine name listed either. Here's a link to the screenshot: https://www.sugarsync.com/pf/D187036_85_212175157

I cued an uninstall on the machine. Any ideas of how this happened and maybe how to prevent it?
bigdessert
#2 Posted : Thursday, January 05, 2012 2:21:54 PM
Rank: Advanced Member
Joined: 9/14/2010
Posts: 460
Location: Minnesota
Well two thoughts go into my mind on how this could have happened. Lets say you installed the unattended on a laptop months ago, the laptop has been sitting unused so it was no longer connected. When the client finally turned on the laptop boom it's back and by this time it looks like a random new session.

Second, is that you may have left the installer on a pc and someone just randomly clicked on it again to see what it did, this installed screenconnect and connected to your server.


In my opinion this is why the software need some form of ACL list that can block by the GUID. This way we can whitelist only sessions we want and block anything else.
1 user thanked bigdessert for this useful post.
purdypc on 1/5/2012
purdypc
#3 Posted : Thursday, January 05, 2012 2:48:44 PM
Rank: Member
Joined: 6/16/2011
Posts: 18
Location: United States
That's kind of what I was thinking. Perhaps I left an installer on one of the machines I was working on and maybe it was hacked or they moved to Russia. According to the i.p. that's where they connected from. What is kind of odd is that it has no machine name.
Tasty Tasty
#4 Posted : Monday, January 09, 2012 9:35:17 PM
Rank: Newbie
Joined: 1/9/2012
Posts: 8
Location: Tacoma, WA
I have a sort of similar situation going on that's puzzling me. I have several Guest Connections/Disconnections. Most occur either within the same minute or within one minute. For example I have five connects/disconnects just from today that show Guest connecting to the PC I am currently sitting at. The IP address listed in the log is the internal IP address of this same PC. This seems to be happening on all of the Unattended PCs I have set up that I've checked so far. Is this just some kind of "phone home"?
Jake Morgan
#5 Posted : Monday, January 09, 2012 10:27:21 PM
Rank: Administration
Joined: 4/9/2010
Posts: 871
What version are you on tasty? 2.4?
Tasty Tasty
#6 Posted : Monday, January 09, 2012 10:38:43 PM
Rank: Newbie
Joined: 1/9/2012
Posts: 8
Location: Tacoma, WA
Yes, 2.4.2198.4386
Jake Morgan
#7 Posted : Monday, January 09, 2012 10:47:38 PM
Rank: Administration
Joined: 4/9/2010
Posts: 871
Try the new build released today. Or we'll have another one out tomorrow. We've been squashing a lot of bugs lately on 2.4 preparing for release in a few weeks hopefully.
promptcare
#8 Posted : Sunday, February 12, 2012 8:13:17 PM
Rank: Advanced Member
Joined: 9/15/2011
Posts: 78
Location: ON, Canada
I just got one of these today. It's showing up as TWO different UNattended sessions as "0min"

[02/12/2012 12:47] Host Disconnected
[02/12/2012 12:47] Host Connected (Prompt Care)
[02/12/2012 01:08] Patient Disconnected
[02/12/2012 01:06] Patient Connected (91.52.196.198)
[02/12/2012 01:06] Patient Created Session

[02/12/2012 04:08] Patient Disconnected <--it's only 3:13 as I'm writing this!
[02/12/2012 04:06] Patient Connected (91.52.196.198)
[02/12/2012 04:06] Patient Created Session

Tracing route to p5B34C4C6.dip0.t-ipconnect.de [91.52.196.198] <--GERMANY!? Nope, no customers there!
teksigns
#9 Posted : Wednesday, February 15, 2012 5:50:02 AM
Rank: Advanced Member
Joined: 6/20/2011
Posts: 118
Location: NC
i got one also ....

running : 2.4.2290.4421

has no name tag or nothing ....



[02/14/2012 02:55] Guest Disconnected
[02/14/2012 02:55] Guest Initiated Uninstall
[02/14/2012 02:55] Guest Connected (74.55.187.42)
[01/29/2012 00:17] Technician Queued Uninstall
[01/28/2012 22:36] Guest Disconnected
[01/28/2012 22:35] Guest Connected (74.55.187.42)
[01/28/2012 22:35] Guest Created Session




i have never dealt with anyone at ip 74.55.187.42



Jeff Bishop
#10 Posted : Thursday, February 23, 2012 9:30:30 PM
Rank: Administration
Joined: 4/14/2010
Posts: 140
Location: Raleigh, NC
Looking into this, its related to one of our 2.4 betas. We will have a post shortly on what we think is going on and how to resolve.
ScreenConnect Team
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