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Android Client - blank screen
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scottmcd9999
#1 Posted : Saturday, January 21, 2012 4:17:58 PM
Rank: Member
Joined: 8/22/2011
Posts: 15
Running SC 2.4.2214.4393, on an Asus EEE Transformer tablet (Android 3.2.1).

I can connect to the SC host session, but when I do all I see is a blank screen. I can access the menu, and if I send Ctrl + Alt + Del, my PC responds (I see the typical CAD screen on my PC monitors), but I still can't see anything on the tablet's screen.

Do I need to do anything else? I've uninstalled and reinstalled the SC client on the tablet several times.
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Jake Morgan
#2 Posted : Saturday, January 21, 2012 4:35:53 PM
Rank: Administration
Joined: 4/9/2010
Posts: 871
I'll check it out under the latest build with another android device. We may need you to plug it in via USB and give a debug log.
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bigdessert
#3 Posted : Sunday, January 22, 2012 12:29:39 AM
Rank: Advanced Member
Joined: 9/14/2010
Posts: 460
Location: Minnesota
I am running android phone without honeycomb with the latest SC and it works fine for me.
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joewilliams
#4 Posted : Wednesday, January 25, 2012 3:21:13 PM
Rank: Newbie
Joined: 1/21/2012
Posts: 4
Jake Morgan wrote:
I'll check it out under the latest build with another android device. We may need you to plug it in via USB and give a debug log.


I'm happy to do this if required :)
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SpeedWise
#5 Posted : Friday, February 10, 2012 8:58:23 PM
Rank: Newbie
Joined: 10/25/2011
Posts: 3
Location: Denver, CO
I have found that if you set the web broswer on a Android device (I tested with build in browser and dolphin hd browser) to render as a desktop system then the screenconnect client does not work. I have to use the standard Android setting for the tool to work.
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Jake Morgan
#6 Posted : Tuesday, February 14, 2012 11:12:58 PM
Rank: Administration
Joined: 4/9/2010
Posts: 871
Yes, you would be changing the HTTP "user agent" string to say you are something different, probably Windows. You don't say that you are android, so we try to launch with one of our desktop clients, which will of course fail. I think we're in the right here.

"user agent" strings get used and abused. Plan on encountering other weird stuff around the web if you try to spoof them.
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joewilliams
#7 Posted : Wednesday, February 15, 2012 7:31:44 PM
Rank: Newbie
Joined: 1/21/2012
Posts: 4
SpeedWise wrote:
I have found that if you set the web broswer on a Android device (I tested with build in browser and dolphin hd browser) to render as a desktop system then the screenconnect client does not work. I have to use the standard Android setting for the tool to work.


*Thonk*

Of course.

Works properly now :D
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