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Usamaa  
#1 Posted : Friday, November 11, 2016 3:32:02 PM(UTC)
Usamaa


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Canada

Hello,
Do not know exactly how or when but the info column is completely empty, none of the tabs show anything. Any ideas on what I should check.
Thank You
Scott  
#2 Posted : Friday, November 11, 2016 4:29:44 PM(UTC)
Scott


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Can you please post a screenshot of what you're seeing?
ScreenConnect Team
Scott  
#3 Posted : Friday, November 11, 2016 5:04:10 PM(UTC)
Scott


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What extension's do you have installed/enabled? Can you try disabling some of them to see if the behavior changes?
ScreenConnect Team
Usamaa  
#4 Posted : Friday, November 11, 2016 5:11:21 PM(UTC)
Usamaa


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That was it.
I just uninstalled all extensions and it started working. Now will install them one by one.
Thank You
Ben B  
#5 Posted : Monday, November 14, 2016 8:01:33 PM(UTC)
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Originally Posted by: Usamaa Go to Quoted Post
That was it.
I just uninstalled all extensions and it started working. Now will install them one by one.
Thank You


The behavior you observed was likely caused by the Turn Notes Into Tickets extension.
ScreenConnect Team
Usamaa  
#6 Posted : Tuesday, November 15, 2016 2:39:16 AM(UTC)
Usamaa


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Joined: 11/11/2016(UTC)
Posts: 3
Canada

I will keep that in mind thank you.
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