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#1 Posted : Thursday, November 24, 2016 6:29:31 AM(UTC)

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Apparently ScreenConnect cannot help me with this issue themselves, and told me to ask here, so I'm asking here;

On one of our company servers (non-client machine) that's located in one of our remote offices I'm trying to get a unattended remote access session setup, I downloaded the ".sh" version of the "build +" download for a access session, note I also tried using dpkg manually with the .deb package downloaded from it as well.

I get the following error:

[gwt@gwt-vmserv Downloads]$ sudo ./GWTRemoteSupport.LinuxClientSetup.sh
(Reading database ... 13 files and directories currently installed.)
Preparing to unpack .../screenconnectInstallerPackage.deb ...
Unpacking screenconnect-dd539e4ee3928ef5 (6.0.11622.6115) over (6.0.11622.6115) ...
dpkg: error processing archive /tmp/screenconnectInstallerPackage.deb (--install):
unable to create '/etc/init.d/screenconnect-dd539e4ee3928ef5.dpkg-new' (while processing 'etc/init.d/screenconnect-dd539e4ee3928ef5'): No such file or directory
Errors were encountered while processing:

The same error happens both when running the .sh script which I made executable and ran with sudo, & when using dpkg manually.

I tried removing /tmp/screenconnect* and still get the same issue.
I'm not all that familiar with installing deb packages on arch, so I'm not sure if there's just something I'm missing, or if it's an issue with the actual screenconnect .deb file. I have tried installing it on both Debian and Ubuntu in the past and it also didn't work, though I don't remember what the errors it threw at me were.

If anyone here has any input that would be great, thanks!

#2 Posted : Monday, November 28, 2016 2:22:59 PM(UTC)

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Does arch use /etc/init.d ?

Looks like they run that kind of stuff out of systemd: https://wiki.archlinux.org/index.php/Systemd
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