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hmireault  
#51 Posted : Monday, January 8, 2018 4:39:07 PM(UTC)
hmireault


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Hello,

Sorry, our offices were closed during the holidays so I only got back to this now. I contacted Mike through email again so hopefully we can do something about this by the end of the week.

Regards.
hmireault  
#52 Posted : Wednesday, January 10, 2018 3:18:26 PM(UTC)
hmireault


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Good news, you should now be able to install the Remote Desktop Manager extension from the store!
I think there are some issues when using the latest version of Connectwise (which is the one on the cloud instance) and we'll be looking at that as soon as possible.
hmireault  
#53 Posted : Wednesday, January 10, 2018 7:52:37 PM(UTC)
hmireault


Rank: Newbie

Medals: ScreenConnect Advisor: Focus Group Member

Joined: 6/7/2016(UTC)
Posts: 21

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After some testing, version 2.0 of the extension works well with RDM and ConnectWise v6.4.15787.6556.
To use version 2.0 of the extension you will need RDM 13.0.9.0 or later which isn't out yet. We should publish a new beta version this week hopefully.

Regards.
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