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MannyTC  
#1 Posted : Friday, June 9, 2017 9:19:53 PM(UTC)
MannyTC


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App updated today to the version with the new product name. Now I can no longer connect to any guests as the app crashes with 'Unfortunately, ConnectWise Control has stopped.'

Anybody else seeing this? I have already posted this on the bug portal.
Ben B  
#2 Posted : Monday, June 12, 2017 1:31:04 PM(UTC)
Ben B


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Originally Posted by: MannyTC Go to Quoted Post
App updated today to the version with the new product name. Now I can no longer connect to any guests as the app crashes with 'Unfortunately, ConnectWise Control has stopped.'

Anybody else seeing this? I have already posted this on the bug portal.


I replied to your post on the bug forum. Please provide some additional information about your setup when you get a chance.

Cheers,
Ben
ScreenConnect Team
KatyComputer  
#3 Posted : Thursday, July 20, 2017 8:00:18 PM(UTC)
KatyComputer


Rank: Member

Joined: 5/5/2014(UTC)
Posts: 15
Man
United States
Location: St Louis

I am having same problem. Has this issue been resolved?
MannyTC  
#4 Posted : Thursday, July 20, 2017 10:38:45 PM(UTC)
MannyTC


Rank: Advanced Member

Medals: Bug Buster Level One: Spoon!Level 3: Shirt off your back! Received 25 Thanks!

Joined: 2/19/2015(UTC)
Posts: 254
United States
Location: AZ

Thanks: 8 times
Was thanked: 49 time(s) in 42 post(s)
In case anyone else has this issue what solved it for me was to clear the cache and data for the app.
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