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promptcare  
#1 Posted : Tuesday, June 20, 2017 4:16:00 PM(UTC)
promptcare


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Suggestions from months ago. Just received a volley of emails and now they are all marked as "On Hold". I assume that more than just the ones I've participated in have been changed.

Edit: Yup. ALL suggestions: http://product.screencon...s/1-new-features/topics/

What gives? This is very odd behaviour.

Edited by user Tuesday, June 20, 2017 4:19:26 PM(UTC)  | Reason: Not specified

Matt Highsmith  
#2 Posted : Tuesday, June 20, 2017 4:42:38 PM(UTC)
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if you filter you can see the ones that have been planned - 21 topics. Started - 20 topics. So it must be how they are organizing requests now.

since they marked all of those as on-hold most recent is why they all appear that way.

Edited by user Tuesday, June 20, 2017 4:43:48 PM(UTC)  | Reason: Not specified

Scott  
#3 Posted : Tuesday, June 20, 2017 4:46:40 PM(UTC)
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We just made a modification to our SDLC within jira.

Correction: User Echo will now correctly reflect the status within our issue tracker.


To add: Issues that were previously in our backlog were labelled as "Under Review", these same issues in the same status are now "On-Hold" within UserEcho.

Edited by user Tuesday, June 20, 2017 4:53:37 PM(UTC)  | Reason: Not specified

ScreenConnect Team
Matt Highsmith  
#4 Posted : Thursday, September 14, 2017 3:21:20 PM(UTC)
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I see that the USERECHO website has been down since last week. Is this hurricane related.
Cooper  
#5 Posted : Thursday, September 14, 2017 6:42:56 PM(UTC)
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Originally Posted by: Matt Highsmith Go to Quoted Post
I see that the USERECHO website has been down since last week. Is this hurricane related.


I think they just changed the URL, see below.

http://control.product.connectwise.com/
Matt Highsmith  
#6 Posted : Thursday, September 14, 2017 6:44:29 PM(UTC)
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thanks - you are correct.
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