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KRG  
#1 Posted : Friday, July 7, 2017 5:07:13 PM(UTC)
KRG


Rank: Newbie

Joined: 7/16/2014(UTC)
Posts: 5
Canada

I was wondering if anyone knows a way i can disable the ability to disconnect users from sessions in the support section?

Thank you in advance!

Scott  
#2 Posted : Monday, July 17, 2017 11:44:38 AM(UTC)
Scott


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So are you wanting to prevent your technicians from kicking the Guest from the session or the other way around?

Or are you wanting to prevent Hosts from kicking other Hosts from sessions?
ScreenConnect Team
KRG  
#3 Posted : Monday, July 17, 2017 12:40:33 PM(UTC)
KRG


Rank: Newbie

Joined: 7/16/2014(UTC)
Posts: 5
Canada

I am wanting to prevent hosts from kicking other hosts from sessions
Scott  
#4 Posted : Friday, August 18, 2017 11:41:09 AM(UTC)
Scott


Rank: Administration

Medals: Level 4: Wise Old Owl! Received 100 Thanks!

Joined: 3/28/2014(UTC)
Posts: 2,517
United States

Thanks: 3 times
Was thanked: 305 time(s) in 262 post(s)
Right now I believe the ability to kick a Host from a session is tied to the JoinSession permission, but we're not against changing that or adding a new permission. I recommend posting your request to our Product Feedback Portal so that other users can vote/add their input and our PM team can prioritize it accordingly.
ScreenConnect Team
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