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frankg  
#1 Posted : Friday, September 29, 2017 7:57:26 PM(UTC)
frankg


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As the subject says...
When?
Seems like there's a real lack of motivationfrom ConnectWise as far as that goes.

We have been waiting patiently without update or mention of this feature... When?

Teamviewer does it perfectly, my company wants to switch over, but I keep making excuses for ScreenConnect.

What's the hold up?
Matt Highsmith  
#2 Posted : Monday, October 2, 2017 6:08:42 PM(UTC)
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yes this feature would really help out with support.
Scott  
#3 Posted : Wednesday, October 4, 2017 10:52:23 AM(UTC)
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This feature just entered the beta stage as shown here.

I appreciate you guys waiting for this functionality, I'm not trying to make excuses for its delay but given the distributed nature of our software and the inherent single distribution source of how most app stores work it was very difficult architecturally to create this. The app has to allow for Access Guest connections into a single device from multiple ScreenConnect servers which proved to be a challenge.

If you are interested in joining our pre-release channel for the Android app feel free to shoot me a PM with your email/some info and I can pass it along to the PM team.
ScreenConnect Team
thanks 1 user thanked Scott for this useful post.
MannyTC on 10/4/2017(UTC)
Jordan  
#4 Posted : Wednesday, October 4, 2017 9:34:39 PM(UTC)
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Originally Posted by: Scott Go to Quoted Post
This feature just entered the beta stage as shown here.

I appreciate you guys waiting for this functionality, I'm not trying to make excuses for its delay but given the distributed nature of our software and the inherent single distribution source of how most app stores work it was very difficult architecturally to create this. The app has to allow for Access Guest connections into a single device from multiple ScreenConnect servers which proved to be a challenge.

If you are interested in joining our pre-release channel for the Android app feel free to shoot me a PM with your email/some info and I can pass it along to the PM team.


Are there any plans to add devices beyond Samsung? A competitor lists support for "wide range of manufacturers including Samsung, HTC, HP, Motorola, Sony, Virtu, Kazam, Asus, Huawei, Panasonic, Positivo, LG, Lenovo and ZTE". Would be great if we could have the same.
Scott  
#5 Posted : Thursday, October 5, 2017 11:21:29 AM(UTC)
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I can't attest to any concrete plans but we're always open to add more. I recommend requesting it at our Product Feedback Portal so PM can take a direct look.
ScreenConnect Team
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