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luke05478  
#1 Posted : Thursday, October 5, 2017 2:24:53 PM(UTC)
luke05478


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Location: Vermont

Should i be getting some type of emails when sessions are added? I've tried messing around with the smtp settings but think I'm confused, we are using cloud hosted do we put in our email server info or does email come from connectwise?
Ben B  
#2 Posted : Thursday, October 5, 2017 2:51:45 PM(UTC)
Ben B


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Originally Posted by: luke05478 Go to Quoted Post
Should i be getting some type of emails when sessions are added? I've tried messing around with the smtp settings but think I'm confused, we are using cloud hosted do we put in our email server info or does email come from connectwise?


To configure advanced SMTP settings for your cloud instance, you can install the "Advanced SMTP Settings" extension, which adds additional configuration options to the Mail tab:

UserPostedImage

More information about the Advanced SMTP Settings extension is available here:

https://docs.connectwise...n/Advanced_SMTP_Settings

You can configure your cloud instance to send an email whenever certain events occur via the Admin page Triggers tab. More information about defining session event triggers is available here:

https://docs.connectwise...e/Session_event_triggers
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