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Essence  
#1 Posted : Thursday, November 9, 2017 2:24:27 PM(UTC)
Essence


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Joined: 11/9/2017(UTC)
Posts: 1

Hi All,

I just set up ScreenConnect on prem anad have LDAP connected. How can I create specific host accounts so our IT staff can log in using their network credentials, but not our users?

Currently, it seems like anyone from our company can log into their account when they go to our screenconnect site, but it does not allow them to access the host or admin pages (which is good)

How can I link a few specific IT accounts so that only when they login do they go to the host page so they can invite customers and such?

Thank you,
Ben B  
#2 Posted : Thursday, November 9, 2017 3:06:22 PM(UTC)
Ben B


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Please refer to the following help article regarding AD/LDAP authentication:

https://docs.connectwise..._and_LDAP_authentication

In short, your IT staff users will need to be in at least one group whose name matches the name of a role defined in ConnectWise Control.
ScreenConnect Team
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