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dwallis  
#1 Posted : Friday, November 17, 2017 2:22:30 PM(UTC)
dwallis


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Does anyone know if there is a way to have the chat window pop-up instead of flash when sending a message to an end user?
Ben B  
#2 Posted : Tuesday, November 28, 2017 2:23:25 PM(UTC)
Ben B


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Originally Posted by: dwallis Go to Quoted Post
Does anyone know if there is a way to have the chat window pop-up instead of flash when sending a message to an end user?


Have you set the GuestAlwaysOnTop app.config setting value to true? Doing so will prevent the guest client chat window from being hidden behind other windows. More info on the app.config file may be found at the following locations:
https://docs.connectwise...Edit_App.Config_Settings
https://docs.connectwise...eate_the_app.config_file
https://docs.connectwise...t_of_app.config_settings

Please note that you'll need to reinstall any access clients prior to app.config changes taking effect.
ScreenConnect Team
thanks 1 user thanked Ben B for this useful post.
dwallis on 11/28/2017(UTC)
dwallis  
#3 Posted : Tuesday, November 28, 2017 5:09:28 PM(UTC)
dwallis


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United States
Location: Cleveland, OH

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Thank you Ben. That worked.
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