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jimmyp  
#1 Posted : Thursday, December 21, 2017 12:24:13 AM(UTC)
jimmyp


Rank: Guest

Joined: 12/21/2017(UTC)
Posts: 2
Australia
Location: Perth

Hi..

We have screenconnect on-premise, with the following licenses:
8 concurrent hosts (10 sessions each); Unlimited access guests; Unlimited support guests

We have a problem, for example, where 1 technician will log in to the screenconnect website from multiple computers (eg. their home computer, their work computer, a downstairs computer) and create sessions from all of these locations to guest PCs. This ends up using multiple of the concurrent host licenses.. Basically, we are after a method to enforce users not to be able to do this and use up multiple licenses..

Is there anyway to restrict a username to only be able to use 1 host license, eg. something like kicking them off if they are still logged in when they go to log in to the screenconnect website from another computer or something similar?

Any help would be greatly appreciated.

Thanks
James
shawnkhall  
#2 Posted : Saturday, December 23, 2017 4:57:21 AM(UTC)
shawnkhall


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Use SessionDetails() to identify the connectionID for each active connection then get the participant name from Connection.ParticipantName, and if it matches the user, kill it with DisconnectSessionConnection()

the example from "GetSessionGroups()" might be useful in this regard.

https://docs.connectwise...on_Manager_API_Reference
jimmyp  
#3 Posted : Friday, December 29, 2017 12:30:51 AM(UTC)
jimmyp


Rank: Guest

Joined: 12/21/2017(UTC)
Posts: 2
Australia
Location: Perth

thanks. i'll have a look.
shawnkhall  
#4 Posted : Friday, December 29, 2017 12:46:05 AM(UTC)
shawnkhall


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Joined: 2/6/2014(UTC)
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Man
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Was thanked: 12 time(s) in 10 post(s)
Looks like you might consider changing the settings to limit session viability, too:
https://docs.connectwise...t_started/Security_guide
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