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Sean  
#1 Posted : Tuesday, September 24, 2013 9:58:44 AM(UTC)
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Quote:
Is there a way to add subgroups to Session Groups?


Not at this time, although this has been registered as a possible enhancement.
ScreenConnect Team
thanks 2 users thanked Sean for this useful post.
AustinKnight on 9/24/2013(UTC), lyeoman on 3/21/2015(UTC)
cobash  
#2 Posted : Tuesday, September 24, 2013 10:07:41 AM(UTC)
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+1 This would be very helpful.
AustinKnight  
#3 Posted : Tuesday, September 24, 2013 8:34:47 PM(UTC)
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+1
JASON T. AUSTIN
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bigdessert  
#4 Posted : Wednesday, September 25, 2013 9:38:14 AM(UTC)
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+++1
Thomas Foster  
#5 Posted : Wednesday, September 25, 2013 10:11:32 AM(UTC)
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+1
Stefan  
#6 Posted : Thursday, September 26, 2013 11:06:07 AM(UTC)
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+1 :-D
eastrand  
#7 Posted : Tuesday, October 1, 2013 10:45:15 PM(UTC)
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+1
msergent  
#8 Posted : Wednesday, October 2, 2013 2:05:09 PM(UTC)
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+1
waveworm  
#9 Posted : Friday, October 4, 2013 8:08:28 PM(UTC)
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+!
number_one  
#10 Posted : Thursday, April 17, 2014 4:05:55 AM(UTC)
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+1 for sure
myers6mm  
#11 Posted : Thursday, April 17, 2014 12:34:59 PM(UTC)
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+1
OnSite  
#12 Posted : Thursday, April 17, 2014 12:47:28 PM(UTC)
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Just a quick clarification as to what we at least would be looking for... can't speak for others.

We support a large number of different customers. We've made groups which conveniently let us drop into a specific customer to see the list of their systems. While the Search system is very handy, there are times where we can't know precisely which machine we're looking for yet. Sometimes we're just looking for "the computer that just booted up two minutes ago", for instance. Sometimes there could be a typo in the spelling of the user's name, making Search fail. Things like that, where simply browsing the list of machines is highly useful.

Well, we're getting enough different customers, some of which have a relatively few machines. Our MISC group is getting big. For us, it would be nice to be able to have MISC\CUSTOMER1, MISC\CUSTOMER2, and so on, for those relatively infrequently used, small accounts. As well, our larger customers who have multiple cities, it'd be nice to be able to do something similar. Being able to collapse the MISC area to not chew up list space would be great.

That's our input.
thanks 1 user thanked OnSite for this useful post.
genesisgroup on 6/24/2015(UTC)
AustinKnight  
#13 Posted : Thursday, April 17, 2014 5:22:45 PM(UTC)
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+1
JASON T. AUSTIN
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Falcon Development, Inc.
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Stefan  
#14 Posted : Friday, April 18, 2014 11:27:27 AM(UTC)
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+1
cobash  
#15 Posted : Friday, April 18, 2014 2:00:36 PM(UTC)
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+1
John  
#16 Posted : Wednesday, April 23, 2014 3:57:35 PM(UTC)
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Already on the feature request list....thanks for your input guys, will add the +1's
JasonY  
#17 Posted : Saturday, March 21, 2015 3:12:29 PM(UTC)
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Is this still on the feature request list or is this now available? It would be nice to mimic my client list EX:'client>location>agent' from Labtech.
Jeff  
#18 Posted : Saturday, March 21, 2015 5:18:23 PM(UTC)
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The way it woudl be done today is something like:

ACME-Servers
ACME-Workstations
ACME-VirtualMachines
Company2-Group1
Company2-Group2
etc

What we don't have yet is the nesting or collapsing to keep the list a bit shorter for navigating or organization purposes.
ScreenConnect Team
thanks 1 user thanked Jeff for this useful post.
JasonY on 3/21/2015(UTC)
JasonY  
#19 Posted : Saturday, March 21, 2015 6:22:52 PM(UTC)
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That's pretty much the structure I have set-up already, I have over 30 groups and the scroll bar is getting kinda long. I saw this thread and was wondering if that was available. Thanks for the reply
Luke  
#20 Posted : Wednesday, March 25, 2015 2:04:27 PM(UTC)
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+10
laptopcomputer  
#21 Posted : Wednesday, March 25, 2015 4:26:39 PM(UTC)
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+++1 !!
Unifiedtechs  
#22 Posted : Wednesday, March 25, 2015 6:42:10 PM(UTC)
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Originally Posted by: Jeff Go to Quoted Post
The way it woudl be done today is something like:

ACME-Servers
ACME-Workstations
ACME-VirtualMachines
Company2-Group1
Company2-Group2
etc

What we don't have yet is the nesting or collapsing to keep the list a bit shorter for navigating or organization purposes.


Kind of what we did, but we put a dash in-front of the sub groups to make them easier to scan quickly.

Customer1
- Customer1 Servers
- Customer1 VMs
Customer2
- Customer 2 Servers
- Customer2 Laptops

But this is a LONG list, being able to collapse them would be a huge help.
-
Unified Technology Solutions
www.unifiedtechs.com
futura  
#23 Posted : Friday, March 27, 2015 2:45:17 PM(UTC)
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+1
ngagemedia  
#24 Posted : Tuesday, March 31, 2015 5:30:43 PM(UTC)
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+1
I would also love it if we could have a time column as when the machines last logged on, so we could sort by time! Really useful if we have just installed screenconnect on a couple of new machines!
Johnjw  
#25 Posted : Friday, April 3, 2015 11:02:30 PM(UTC)
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Originally Posted by: ngagemedia Go to Quoted Post
+1
I would also love it if we could have a time column as when the machines last logged on, so we could sort by time! Really useful if we have just installed screenconnect on a couple of new machines!


I made a group with session filter "NOT $OTHEROR" which will put ungrouped connections in its own group so that you later can edit and put them into their corresponding organizations. That would perhaps work for you? :)


My session list looks like this
All (the default one which cant be changed)
Unsorted (NOT $OTHEROR)
company a (CustomProperty1 = 'companya')
company b (CustomProperty1 = 'companyb')
company c (CustomProperty1 = 'companyc')
etc...
cmacdonald  
#26 Posted : Monday, April 6, 2015 7:43:50 PM(UTC)
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+1
DrunkenVagrant  
#27 Posted : Sunday, April 12, 2015 3:48:18 PM(UTC)
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Like others, I have a lot of customers, (over 1000 systems among 100 or more customers). Many of these customers have multiple locations (CustomerA\Dallas, CustomerA\Houston, CustomerA\Austin) for example. While we have implemented CustomProperty2 (and in some cases CustomProperty3), we have way too many groups and having to scroll around to find the correct group is a time loss, especially since organizing the groups themselves via alphabetical or Major/Minor grouping is ad-hoc.

We moved over from Logmein primarily due to the pricing, but even there, the grouping issue was a pain in Central. I bet that if this feature was implemented very soon, it would be a major draw for others to come from Logmein as well. I estimated that I spend an extra 25 bucks a week in payroll for my guys searching through the group list.
ascroggins  
#28 Posted : Wednesday, April 15, 2015 2:35:50 PM(UTC)
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+1
Merlin Kirkpatrick  
#29 Posted : Thursday, April 16, 2015 3:58:32 AM(UTC)
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+1
+41

42
dditorkney  
#30 Posted : Wednesday, April 22, 2015 8:23:49 PM(UTC)
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+1
mcmcdtx  
#31 Posted : Tuesday, July 19, 2016 7:26:13 PM(UTC)
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Another +1 but I see that this has been on the wishlist for 3 years..

I was trying to implement it myself but haven't had luck. By opening the labtech extension I can see that it uses this section to grab the organization which I assume labtech somehow passes along from its %clientname% variable. I thought I could duplicate the function and collect the %locationname% to put into CustomProperty2 which I've enabled in screenconnect admin.

Maybe someone else knows more about developing these extensions, here's what I believe to be the relevant section from Service.ashx:

public object GetInstallerUrl(string organization, int osType, int customField)
{
if (String.IsNullOrEmpty(organization)) organization = String.Empty;
ostypes ost = (ostypes)osType;
var relayUri = ServerExtensions.GetRelayUri(ConfigurationManager.AppSettings, HttpContext.Current.Request.Url, true, true);
string it;
switch (ost){
case ostypes.win:
it = "msi";
break;
case ostypes.mac:
it = "pkg";
break;
case ostypes.lin:
it = "sh";
break;
case ostypes.deb:
it = "deb";
break;
case ostypes.rh:
it = "rpm";
break;
default:
it = "*";
break;
}
var customFields = new string[8];
if(customField > 0 && customField < 9)
customFields[customField - 1] = organization;
var handlerUrl = BuildHandlerPath(typeof(InstallerHandler)).Replace("*", it);
Scott  
#32 Posted : Tuesday, July 19, 2016 7:39:06 PM(UTC)
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@mcmcdtx sorry, I'm not really following how you're referencing that function.

Regardless, we added subgroups in 5.4, more info here.
ScreenConnect Team
mcmcdtx  
#33 Posted : Tuesday, July 19, 2016 8:10:05 PM(UTC)
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Sorry I guess I found this thread researching Labtech integration and made the mistake of thinking it was explicitly related to that plugin/extension.

I have implemented subgroups but currently each new agent has to have the CustomProperty2 manually set to populate the subgroups. What I am after is the labtech<>screenconnect plugin auto-populating the CustomProperty2 field in each Screenconnect agent with the Location from Labtech (just like it currently populates CustomPropert1 with Company/Organization).

I have had a hard time tracking down who is responsible for these integration plugins (the connectwise<>labtech plugin likewise has features I'd like better documentation about) and because all of the companies are under one umbrella I'm sort of casting around for guidance at this point.
Scott  
#34 Posted : Wednesday, July 20, 2016 1:21:09 PM(UTC)
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Ah, I see what you're saying, but unfortunately I'm not sure how straight forward it would be implement outside of a change to the LT Extension. With the two extensions, the respective development teams manage/build them (ie ConnectWise development writes the ConnectWise Extension, Labtech dev does theirs), just in a close proximity with us (infact we just hired a LT developer). With that said, if you want to shoot me an email at slinak@screenconnect.com, I'm happy to answer more questions and potentially find someone in LT and/or CW to answer ones that I don't know.
ScreenConnect Team
ctv99  
#35 Posted : Friday, October 14, 2016 6:17:22 PM(UTC)
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under sub group add this

IIF(GuestConnectedCount > 0, 'Online', 'Offline'),IIF(GuestOperatingSystemName Like '*Linux*',IIF(Name Like 'VM-*', 'Virtual Server','Physical Servers'),IIF(GuestOperatingSystemName Like '*Server*', IIF(Name Like 'VM-*', 'Virtual Server','Physical Servers'),IIF(Name Like 'VM-*', 'Virtual PC',IIF(Name Like 'SRVR-*', 'Pheudo Server','Physical PC')))), IIF(GuestOperatingSystemName Like '*7*', 'Windows 7',IIF(GuestOperatingSystemName Like '*Windows 8*', 'Windows 8', IIF(GuestOperatingSystemName Like '*10*', 'Windows 10',IIF(GuestOperatingSystemName Like '*XP*', 'Windows XP',IIF(GuestOperatingSystemName Like '*Vista*', 'Windows Vista',IIF(GuestOperatingSystemName Like '*2003*', 'Windows Server 2003',IIF(GuestOperatingSystemName Like '*2008*', 'Windows Server 2008',IIF(GuestOperatingSystemName Like '*2012*', 'Windows Server 2012',IIF(GuestOperatingSystemName Like '*Linux*', 'Linux','Desktops')))))))))
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