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Office 2007 button drop-down not visible when using Blank Monitor feature
code9
#1 Posted : Tuesday, November 15, 2011 5:17:26 AM
Rank: Newbie
Joined: 10/11/2011
Posts: 6
Location: Perth, Australia
Hi

We spotted an odd issue when the "Blank Monitor" feature is being used and clicking the Office button (top left of screen in Office 2007 apps) the drop down is not visible. Turning off the "Blank Monitor" allows it to be visible again.

We have a video recording to demonstate it if required but there's no attach file option here from what I can tell.


Darryl
CODE9 IT
code9
#2 Posted : Monday, December 05, 2011 8:09:54 AM
Rank: Newbie
Joined: 10/11/2011
Posts: 6
Location: Perth, Australia
Is this something that's likely to get looked at? Was under the impression that if we're taking the time to report bugs that the developers would do the same getting back to us with some feedback?
Jake Morgan
#3 Posted : Monday, December 05, 2011 7:46:05 PM
Rank: Administration
Joined: 4/9/2010
Posts: 871
Our black screen is a "layered window". So is the office 2007 thing you mention. We normally capture layered windows, but not when the blank screen is shown. That's how we blank the screen. So we can't fix this without hiding our black screen window, which would show the screen. I think other products work the same way.
bigdessert
#4 Posted : Monday, December 05, 2011 8:54:31 PM
Rank: Advanced Member
Joined: 9/14/2010
Posts: 460
Location: Minnesota
I can say that Ultra VNC did this in past years of my use as well.
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