I would like to see a pop-up with an OK button after the technician disconnects.
It would guarantee to the guest/customer that we are completely off the computer.
I know there is a little pop-up toast saying this. but making the customer click OK when we are done is a good way to let the client know we are
#1 technician is for sure disconnected and remote access is no longer allowed.
#2 that we are not in the middle of trying a reboot from our side.
#3 prompt them to call us if the connection fails for whatever reason.
I would also like to see the content of the box customizable like some of the other values in the customization sections..
Like
Title = Technician Disconnected.
Content -
The technician has disconnect from your computer.
If this is in error and you still Require assistance
Please contact us, With the methods listed below.
(403)-555-1212 - 1-(888)-555-1212
support@domain.com <---linkable
http://support.domain.com <---linkable
{OK}
I have run into instances where this piece of mind would come in handy.
Thanks
Jamie
Nucleus Information Services