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Connection to WebServer takes long time sometimes
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keerkoss
#1 Posted : Wednesday, November 23, 2011 8:57:10 PM
Rank: Member
Joined: 11/23/2011
Posts: 12
Hello

I notice sometimes connecting locally or remotely to the sc webserver it takes forever. For example if you click on Host link or Administration it will keep connecting (spinning in IE) this is setup to BIND to https with selfgenerated ssl using netsh and sc is on windows 2008 r2 x64 std.

Any suggestions? It eventually does connect but can be laggy.

I just clicked on Host at top right
https://192.168.1.160:19050/Host

and it is spinning, done took about 2-minutes
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keerkoss
#2 Posted : Tuesday, November 29, 2011 7:41:45 AM
Rank: Member
Joined: 11/23/2011
Posts: 12
It takes time take it easy u got man
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Jake Morgan
#3 Posted : Tuesday, November 29, 2011 1:08:52 PM
Rank: Administration
Joined: 4/9/2010
Posts: 871
It should be instant.
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bigdessert
#4 Posted : Tuesday, November 29, 2011 3:10:05 PM
Rank: Advanced Member
Joined: 9/14/2010
Posts: 460
Location: Minnesota
I myself have seen this happen, usually on servers that have IE ESC still enabled or on old systems with IE6 but never on any modern browser.
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keerkoss
#5 Posted : Tuesday, November 29, 2011 5:15:39 PM
Rank: Member
Joined: 11/23/2011
Posts: 12
ya i think it was just an issue with my dns+ browser cause it works now.

that previous message i was loaded sorry
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CYaBro
#6 Posted : Friday, December 16, 2011 2:36:55 AM
Rank: Newbie
Joined: 10/25/2011
Posts: 8
Location: Whangarei, New Zealand
I also see the issue but I think it is only after I make a change to anything on the Appearance tab.
When I click back to the Guest or Host screen it takes up to a minute to get there.
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Winxnet
#7 Posted : Thursday, December 22, 2011 9:48:51 PM
Rank: Member
Joined: 11/7/2011
Posts: 10
Location: Maine USA
We are also having the same issue. My techs are not very happy with the 30+ second wait time for the connection. Anyone have any idea?
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bigdessert
#8 Posted : Thursday, December 22, 2011 10:51:13 PM
Rank: Advanced Member
Joined: 9/14/2010
Posts: 460
Location: Minnesota
Jake if you need, I have a reproduce able server that is doing these super long waits.
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Jake Morgan
#9 Posted : Wednesday, January 04, 2012 3:22:47 PM
Rank: Administration
Joined: 4/9/2010
Posts: 871
We'd like to see it. If anyone affected can send a URL with u/p to support@screenconnect.com .. we can take a look. Or call our support line and we'll have a look.
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