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Jake Morgan
#1 Posted : Monday, November 28, 2011 2:48:18 PM
Rank: Administration
Joined: 4/9/2010
Posts: 871
Here is a build of 2.4 for the adventurous. We fully overhauled our Relay service, and this has taken a while to get fully stabilized. We'd like to work out some of the last few kinks before putting it on the downloads page.

Notable changes:

- Multiple hosts can join and control a session
- Reinstall and Uninstall of unattended clients (Windows-only for this build)
- Lots of performance tweaks and some UI-smoothness tweaks

Now available on d/l page: http://screenconnect.com/Download
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teksigns
#2 Posted : Tuesday, November 29, 2011 8:24:29 PM
Rank: Advanced Member
Joined: 6/20/2011
Posts: 118
Location: NC
installed . however the join button on non of my unattended installs works at all ...

have not tried any others yet...
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Jake Morgan
#3 Posted : Tuesday, November 29, 2011 9:42:51 PM
Rank: Administration
Joined: 4/9/2010
Posts: 871
Try ctrl-f5 refresh
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haastility
#4 Posted : Wednesday, November 30, 2011 12:01:24 AM
Rank: Member
Joined: 8/25/2011
Posts: 18
Location: Rochester, NY
same thing for me, ctrl f5 does not work
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Jake Morgan
#5 Posted : Wednesday, November 30, 2011 12:03:19 AM
Rank: Administration
Joined: 4/9/2010
Posts: 871
What browsers are you guys using?
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haastility
#6 Posted : Wednesday, November 30, 2011 12:12:31 AM
Rank: Member
Joined: 8/25/2011
Posts: 18
Location: Rochester, NY
Firefox v8
IE v9

Wont connect.






Chrome v15.0.874.121

Connects but the Reinstall and Uninstall are still disabled even for 2.4 clients
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Jake Morgan
#7 Posted : Wednesday, November 30, 2011 1:57:59 AM
Rank: Administration
Joined: 4/9/2010
Posts: 871
OK, yes, so the 2151 build only works in Chrome. We'll get this fixed tomorrow.
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Jake Morgan
#8 Posted : Wednesday, November 30, 2011 1:58:45 AM
Rank: Administration
Joined: 4/9/2010
Posts: 871
...and for the uninstall/reinstall, you may have to add those permissions.
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haastility
#9 Posted : Wednesday, November 30, 2011 3:07:33 PM
Rank: Member
Joined: 8/25/2011
Posts: 18
Location: Rochester, NY
Hahaha I feel stupid now I should have known..

A feature request... When adding permissions remove the ones that are currently assigned for that user, would make it a lot less confusing to see what permissions are "missing"
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Jake Morgan
#10 Posted : Wednesday, November 30, 2011 3:40:28 PM
Rank: Administration
Joined: 4/9/2010
Posts: 871
In the future our installer will add these permissions. But how should we add it? Add "ReinstallSession" and "UninstallSession" for any group with "Administer" permissions? Add for any group with "BuildUnattendedInstaller" permission?
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haastility
#11 Posted : Wednesday, November 30, 2011 3:46:33 PM
Rank: Member
Joined: 8/25/2011
Posts: 18
Location: Rochester, NY
Hmm that's a good question, I would be ok with BuildUnattendedInstaller but that just based on our internal usage but it makes sense that if you can build it you can reinstall and uninstall but i could also see that some people might want to be over controlling and prevent techs from uninstalling from "right out of the box".
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bigdessert
#12 Posted : Wednesday, November 30, 2011 4:17:36 PM
Rank: Advanced Member
Joined: 9/14/2010
Posts: 460
Location: Minnesota
I would agree add it for BuildUnattendedInstaller.

Maybe during the upgrade you should add a big warning that states something like below:

Code:
"Please make sure you go to Administration->Security and add/remove the new values "ReinstallSession" and "UninstallSession" as soon as possible!"


I think at a minimum administrators should be warned of new security rights assigned when upgrading to prevent giving access to someone that shouldn't have it.
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Jake Morgan
#13 Posted : Wednesday, November 30, 2011 4:21:40 PM
Rank: Administration
Joined: 4/9/2010
Posts: 871
I updated the original attachment with a build that should work with IE/Firefox/whatever
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haastility
#14 Posted : Wednesday, November 30, 2011 4:43:05 PM
Rank: Member
Joined: 8/25/2011
Posts: 18
Location: Rochester, NY
Thanks Jake! I will update and let you know if i notice anything else!
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sdipro
#15 Posted : Thursday, December 01, 2011 12:34:02 AM
Rank: Member
Joined: 10/15/2011
Posts: 21
Location: Tulsa
In our limited testing with multiple technicians connected to the same client, it works great!

This is HUGE for us. Thank-you 100 times over!
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Jason Duncan
#16 Posted : Thursday, December 01, 2011 1:27:04 AM
Rank: Newbie
Joined: 11/30/2011
Posts: 4
Location: Louisiana
Works Great! Thanks!
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teksigns
#17 Posted : Thursday, December 01, 2011 9:06:19 PM
Rank: Advanced Member
Joined: 6/20/2011
Posts: 118
Location: NC
seems to be working .... i thought Tool box tools ability to be stored on the server was supposed to make 2.4 ?

is it still planed for 2.4?
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bigdessert
#18 Posted : Thursday, December 01, 2011 10:25:55 PM
Rank: Advanced Member
Joined: 9/14/2010
Posts: 460
Location: Minnesota
teksigns wrote:
seems to be working .... i thought Tool box tools ability to be stored on the server was supposed to make 2.4 ?

is it still planed for 2.4?


No one ever said it was coming in 2.4. 2.4 was virtually a complete rewrite of the relay service to allow many cool new features like a shared tool box. The bugs have to be worked out in the new relay service before this can move forward. It will come soon I am sure!
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paulrick
#19 Posted : Wednesday, December 07, 2011 5:29:33 PM
Rank: Advanced Member
Joined: 3/9/2011
Posts: 39
Location: Lancaster, Pennsylvania
From those of you that have installed 2.4, does it seem to be stable? I think I want to try it, but didn't want to open the wrong can of worms if I didn't have to.
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haastility
#20 Posted : Thursday, December 08, 2011 12:15:56 AM
Rank: Member
Joined: 8/25/2011
Posts: 18
Location: Rochester, NY
so far no issues for me and i use it all day every day
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dbnetwork
#21 Posted : Friday, December 09, 2011 3:56:51 PM
Rank: Newbie
Joined: 12/9/2011
Posts: 3
Location: New Jersey
so far running good, i am in my trial period and just updated to version 2.4 for testing, the only problem i have is when i test the new uninstall, it did uninstall from my test computer but is still showing that a uninstall was initiated in the admin console. Am i missing something?
I did add the permissions and all good with that, is there a help file for the new features that were added?
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teksigns
#22 Posted : Friday, December 09, 2011 4:33:22 PM
Rank: Advanced Member
Joined: 6/20/2011
Posts: 118
Location: NC
I have found a small glitch with 2.4. all of my unattended installs after using the upgrade in the admin side from the lastest 2.3 are
going Grey in the technician listing .

they will stay green for a few days after upgrading then they go grey and never come back ..
i have found that the screen connect service on there system has crashed .
and restarting the service fails. so i reboot the unattended client system
and it shows green again .
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Jake Morgan
#23 Posted : Friday, December 09, 2011 4:47:07 PM
Rank: Administration
Joined: 4/9/2010
Posts: 871
Anything in the event log?
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bigdessert
#24 Posted : Friday, December 09, 2011 5:21:04 PM
Rank: Advanced Member
Joined: 9/14/2010
Posts: 460
Location: Minnesota
I just upgraded my productions installation last night. Will see how things turn out after this weekend with my upgraded clients.
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teksigns
#25 Posted : Saturday, December 10, 2011 5:31:46 AM
Rank: Advanced Member
Joined: 6/20/2011
Posts: 118
Location: NC
Jake Morgan wrote:
Anything in the event log?




I have 3 things in all the clients that crashed so far...


Timeout (30000 milliseconds) waiting for the ScreenConnect Guest Service (5bc49d1bd73ef2cd) service to connect.


and


The ScreenConnect Guest Service (5bc49d1bd73ef2cd) service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.


and this one not sure if its related but it exactly at the time when its failing to restart

Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.



on the windows 7 machine i also have:


Application 'C:\Program Files\ScreenConnect Guest Client\Elsinore.ScreenConnect.GuestClient.exe' (pid 2844) cannot be restarted - Application SID does not match Conductor SID..
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cobash
#26 Posted : Saturday, December 10, 2011 8:35:44 AM
Rank: Member
Joined: 12/10/2011
Posts: 19
Has anyone run into a problem when they try to upgrade/uninstall an agent where it just doesn't do anything? I have tried starting the process from firefox and also IE. So far I have come across 2 machines that have this problem. The first one is running Windows 7 Ultimate x64 and the second one is running Windows XP Professional x32. I checked the event log on both machines and nothing was listed.


Thanks!
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bigdessert
#27 Posted : Saturday, December 10, 2011 3:14:21 PM
Rank: Advanced Member
Joined: 9/14/2010
Posts: 460
Location: Minnesota
cobash wrote:
Has anyone run into a problem when they try to upgrade/uninstall an agent where it just doesn't do anything? I have tried starting the process from firefox and also IE. So far I have come across 2 machines that have this problem. The first one is running Windows 7 Ultimate x64 and the second one is running Windows XP Professional x32. I checked the event log on both machines and nothing was listed.


Thanks!


What version are the guest clients at on those two machines. Jake can correct me if I am wrong but it may not work if they are older version guest clients.
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dbnetwork
#28 Posted : Saturday, December 10, 2011 4:43:36 PM
Rank: Newbie
Joined: 12/9/2011
Posts: 3
Location: New Jersey
Disregard my last post, i posted to soon. Here is what i did during testing, I installed a unattended session on a client machine and started a session, i then sent a uninstall and the console showed uninstall started and it did indeed uninstall from the client machine. The console showed uninstall initiated until the next day, which would be the 24 hour period and then it was removed, i looked in the log files and it confirmed it also. Works great so far and i will certainly be purchasing, i have used most on the market and love how simple and yet powerful the software is. I am new to SC but not to remote software, i have been remote ting to clients for years. So far i have tested version 2.4 on server 2000, 2008, and small business and worked with no problems, seem very stable so far. I have also hosted from my home workstation using windows xp and windows 7 on a domain and still no problem. The setup that i am using now is on a windows xp pro workstation on a domain, forwarded ports to that workstation and using a service that i have been using for over 10 years from dynip.com, which cost $24.99 a year to resolve the ip issue and it works flawlessly. I am in the process of testing on x64's later this evening.

The only issue that i had since upgrading from version 2.3 is the sessions seem to run a little slower, i will have to test a little further, could just be my connection.

Found another issue, message keeps popping up that states server timed out when client is connecting but it stills connects.
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bigdessert
#29 Posted : Saturday, December 10, 2011 6:38:15 PM
Rank: Advanced Member
Joined: 9/14/2010
Posts: 460
Location: Minnesota
dbnetwork wrote:

The only issue that i had since upgrading from version 2.3 is the sessions seem to run a little slower, i will have to test a little further, could just be my connection.


This is interesting because they optimized the sessions for better performance in 2.4 vs 2.3
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dbnetwork
#30 Posted : Saturday, December 10, 2011 6:45:21 PM
Rank: Newbie
Joined: 12/9/2011
Posts: 3
Location: New Jersey
That is very true but i noticed it and i have been using most of yesterday, it may have been my connection, i will run further test.
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Jake Morgan
#31 Posted : Saturday, December 10, 2011 7:42:24 PM
Rank: Administration
Joined: 4/9/2010
Posts: 871
While we optimized a lot of the code, there are still some parameters to tweak. Also, release vs debug builds make a difference.
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bigdessert
#32 Posted : Saturday, December 10, 2011 9:42:23 PM
Rank: Advanced Member
Joined: 9/14/2010
Posts: 460
Location: Minnesota
dbnetwork wrote:
Works great so far and i will certainly be purchasing, i have used most on the market and love how simple and yet powerful the software is.


Do this and you will not regret it. This is by far one of the best and most responsive companies we have every dealt with. Jake and his support team really listen to what users want and strive every build to make things better.

Also, If you are thinking of purchasing, you may want to do so now as the license price is going up slightly here soon!
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cobash
#33 Posted : Saturday, December 10, 2011 11:05:25 PM
Rank: Member
Joined: 12/10/2011
Posts: 19
bigdessert wrote:
cobash wrote:
Has anyone run into a problem when they try to upgrade/uninstall an agent where it just doesn't do anything? I have tried starting the process from firefox and also IE. So far I have come across 2 machines that have this problem. The first one is running Windows 7 Ultimate x64 and the second one is running Windows XP Professional x32. I checked the event log on both machines and nothing was listed.


Thanks!


What version are the guest clients at on those two machines. Jake can correct me if I am wrong but it may not work if they are older version guest clients.



The version that was on both machines was 2.4.2159.4351
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LaSepp
#34 Posted : Friday, December 30, 2011 9:43:10 AM
Rank: Member
Joined: 7/22/2011
Posts: 13
Location: Regensburg
We're on 2.4 and it's running quite good.

What i noticed on the latest build:
In the Host Client it does no longer ask if I want to end the session when I try to close the window.
Is this by design? Have I missed some setting?
Clicking on end session does work.

One other thing I noticed: The tooltips for the buttons (Join, End, Transfer, Add Note, Reinstall, Uninstall) are "Null"
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bigdessert
#35 Posted : Friday, December 30, 2011 1:51:12 PM
Rank: Advanced Member
Joined: 9/14/2010
Posts: 460
Location: Minnesota
LaSepp wrote:
We're on 2.4 and it's running quite good.

What i noticed on the latest build:
In the Host Client it does no longer ask if I want to end the session when I try to close the window.
Is this by design? Have I missed some setting?
Clicking on end session does work.

One other thing I noticed: The tooltips for the buttons (Join, End, Transfer, Add Note, Reinstall, Uninstall) are "Null"



I noticed this end session thing too. It seems that if the guest client is disconnected for instance in a reboot then it doesn't ask me, but if it is connected then it asks.

As far as tooltips, in IE I see the same thing, but to add one more, the checkbox says "Join".
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Jake Morgan
#36 Posted : Wednesday, January 04, 2012 3:17:24 PM
Rank: Administration
Joined: 4/9/2010
Posts: 871
Your "Join" is from a bug in the old upgrade process. You can change it to "Select" in your appearance customization. It won't affect anyone that didn't use one of the super-early pre-releases.

We'll fix the IE tooltip issue.

We'll look into the prompting for ending the session.
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bigdessert
#37 Posted : Thursday, January 05, 2012 2:25:00 PM
Rank: Advanced Member
Joined: 9/14/2010
Posts: 460
Location: Minnesota
Jake Morgan wrote:
Your "Join" is from a bug in the old upgrade process. You can change it to "Select" in your appearance customization. It won't affect anyone that didn't use one of the super-early pre-releases.


Found it thanks!
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rsailors
#38 Posted : Monday, January 09, 2012 4:00:40 PM
Rank: Member
Joined: 11/24/2011
Posts: 12
Location: Houston
I am on a mac book pro with Lion 10.7.2 and I am unable to launch any of the servers connected to SC I am running version 2.4.2204.4388 Pre-Release I am using Google Chrome.

The SC client launches I see a black window then it disappears.
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fltrider
#39 Posted : Monday, January 09, 2012 4:49:06 PM
Rank: Newbie
Joined: 1/9/2012
Posts: 1
Location: Wisconsin
Ok, stupid question from a Newbie. I would love to test 2.4 and report here, however, we are a new user (BTW we LOVE this product), and we want to be able to revert to a stable release if we have problems. Is this possible and easy?? If so, I will install the Beta.

Let me know. Thanks!!

Mike
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Jake Morgan
#40 Posted : Monday, January 09, 2012 5:38:21 PM
Rank: Administration
Joined: 4/9/2010
Posts: 871
If you save off your current install then yes, it is easy. It's not as easy otherwise, as you have to backport your customizations. You need to kind of follow the steps here to restore in the event you want to go back:

http://help.screenconnect.com/HOWTO-0014.ashx
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rsailors
#41 Posted : Monday, January 09, 2012 9:52:47 PM
Rank: Member
Joined: 11/24/2011
Posts: 12
Location: Houston
rsailors wrote:
I am on a mac book pro with Lion 10.7.2 and I am unable to launch any of the servers connected to SC I am running version 2.4.2204.4388 Pre-Release I am using Google Chrome.

The SC client launches I see a black window then it disappears.



Jake any ideas?
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Jake Morgan
#42 Posted : Monday, January 09, 2012 10:26:40 PM
Rank: Administration
Joined: 4/9/2010
Posts: 871
Yeah, that should be fixed in a build out tomorrow.
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rsailors
#43 Posted : Tuesday, January 10, 2012 5:55:50 AM
Rank: Member
Joined: 11/24/2011
Posts: 12
Location: Houston
Jake Morgan wrote:
Yeah, that should be fixed in a build out tomorrow.



Thank you, I also noticed none of my dead computers that are no loner connecting are dropping off after 24 hr Just wanted to make you aware.
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teksigns
#44 Posted : Wednesday, January 18, 2012 2:15:09 AM
Rank: Advanced Member
Joined: 6/20/2011
Posts: 118
Location: NC
Problem with appearance tab ...

embedded theme only . others have side scroll bar

i can not get to the save button ....

i have tried in Firefox 9.0

and in opera 11.6


in firefox i can not see the button at all ...
its down in the bottom of the page somewhere .


and in opera there is only the top edge of the button visible .


running
2.4.2214.4393

i dont remember this being a problem in prev builds .
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teksigns
#45 Posted : Wednesday, January 18, 2012 3:43:37 AM
Rank: Advanced Member
Joined: 6/20/2011
Posts: 118
Location: NC
same thing happening in manage session groups
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teksigns
#46 Posted : Thursday, January 19, 2012 5:24:32 PM
Rank: Advanced Member
Joined: 6/20/2011
Posts: 118
Location: NC
as you can see in this video even the latest build posted the 18th still has no scroll bar ...

here is a video

http://screencast-o-matic.com/watch/clVqb3xMo


i have found the the

Embedded.css file contains

Quote:
body
{
background: inherit;
margin: inherit;
padding: 10px;
overflow: hidden;
}



if i remove the :

overflow: hidden;


i get my scroll bars back ...
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JustInTech
#47 Posted : Tuesday, January 24, 2012 11:30:10 PM
Rank: Newbie
Joined: 12/19/2011
Posts: 8
Location: Napier, New Zealand
Hi there,

Can anyone connect to a Mac using the latest build? I've been unable to since installing 2.4 (currently on 2.4.2248.4406) and trying to connect to OSX 10.5.5 so just wondering if it's because the OSX version old.

Cheers
Justin
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Jake Morgan
#48 Posted : Wednesday, January 25, 2012 4:31:14 PM
Rank: Administration
Joined: 4/9/2010
Posts: 871
I just tested on a Mac and it worked. May want to go into "Finder->Utilities->Java Preferences->Advanced" and check "Show Console" to see if there are any error messages.
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promptcare
#49 Posted : Wednesday, January 25, 2012 7:10:57 PM
Rank: Advanced Member
Joined: 9/15/2011
Posts: 78
Location: ON, Canada
teksigns wrote:
as you can see in this video even the latest build posted the 18th still has no scroll bar ...

here is a video

http://screencast-o-matic.com/watch/clVqb3xMo


i have found the the

Embedded.css file contains

Quote:
body
{
background: inherit;
margin: inherit;
padding: 10px;
overflow: hidden;
}



if i remove the :

overflow: hidden;


i get my scroll bars back ...

Nice find. Thanks. I've had to resort to using the middleclick-drag on the page to move up and down.
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JustInTech
#50 Posted : Wednesday, January 25, 2012 10:10:03 PM
Rank: Newbie
Joined: 12/19/2011
Posts: 8
Location: Napier, New Zealand
Jake Morgan wrote:
I just tested on a Mac and it worked. May want to go into "Finder->Utilities->Java Preferences->Advanced" and check "Show Console" to see if there are any error messages.


Hi Jake, thanks for checking that out, heres the output from the java console.

Cheers
Justin

Quote:
Java Web Start 1.5.0_13
Using JRE version 1.5.0_13 Java HotSpot(TM) Client VM
User home directory = /Users/MacAdmin
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
m: print memory usage
o: trigger logging
p: reload proxy configuration
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
0-5: set trace level to <n>
java.lang.IllegalAccessError: tried to access class java.util.AbstractMap$SimpleEntry from class com.elsitech.screenconnect.MessageProcessor
at com.elsitech.screenconnect.MessageProcessor.getPropertySerializers(MessageProcessor.java:135)
at com.elsitech.screenconnect.MessageProcessor.initialize(MessageProcessor.java:57)
at com.elsitech.screenconnect.MessageProcessor.demandMessageSerializationInfo(MessageProcessor.java:72)
at com.elsitech.screenconnect.MessageProcessor.serialize(MessageProcessor.java:82)
at com.elsitech.screenconnect.EndPointManager.sendMessage(EndPointManager.java:188)
at com.elsitech.screenconnect.EndPointManager.run(EndPointManager.java:148)
at com.elsitech.screenconnect.ThreadRunner.runThread(ThreadRunner.java:60)
at com.elsitech.screenconnect.ThreadRunner.access$000(ThreadRunner.java:3)
at com.elsitech.screenconnect.ThreadRunner$1.run(ThreadRunner.java:32)
at java.lang.Thread.run(Thread.java:613)
java.lang.IllegalAccessError: tried to access class java.util.AbstractMap$SimpleEntry from class com.elsitech.screenconnect.MessageProcessor
at com.elsitech.screenconnect.MessageProcessor.getPropertySerializers(MessageProcessor.java:135)
at com.elsitech.screenconnect.MessageProcessor.initialize(MessageProcessor.java:57)
at com.elsitech.screenconnect.MessageProcessor.demandMessageSerializationInfo(MessageProcessor.java:72)
at com.elsitech.screenconnect.MessageProcessor.serialize(MessageProcessor.java:82)
at com.elsitech.screenconnect.EndPointManager.sendMessage(EndPointManager.java:188)
at com.elsitech.screenconnect.EndPointManager.run(EndPointManager.java:148)
at com.elsitech.screenconnect.ThreadRunner.runThread(ThreadRunner.java:60)
at com.elsitech.screenconnect.ThreadRunner.access$000(ThreadRunner.java:3)
at com.elsitech.screenconnect.ThreadRunner$1.run(ThreadRunner.java:32)
at java.lang.Thread.run(Thread.java:613)
java.lang.IllegalAccessError: tried to access class java.util.AbstractMap$SimpleEntry from class com.elsitech.screenconnect.MessageProcessor
at com.elsitech.screenconnect.MessageProcessor.getPropertySerializers(MessageProcessor.java:135)
at com.elsitech.screenconnect.MessageProcessor.initialize(MessageProcessor.java:57)
at com.elsitech.screenconnect.MessageProcessor.demandMessageSerializationInfo(MessageProcessor.java:72)
at com.elsitech.screenconnect.MessageProcessor.serialize(MessageProcessor.java:82)
at com.elsitech.screenconnect.EndPointManager.sendMessage(EndPointManager.java:188)
at com.elsitech.screenconnect.EndPointManager.run(EndPointManager.java:148)
at com.elsitech.screenconnect.ThreadRunner.runThread(ThreadRunner.java:60)
at com.elsitech.screenconnect.ThreadRunner.access$000(ThreadRunner.java:3)
at com.elsitech.screenconnect.ThreadRunner$1.run(ThreadRunner.java:32)
at java.lang.Thread.run(Thread.java:613)
java.lang.IllegalAccessError: tried to access class java.util.AbstractMap$SimpleEntry from class com.elsitech.screenconnect.MessageProcessor
at com.elsitech.screenconnect.MessageProcessor.getPropertySerializers(MessageProcessor.java:135)
at com.elsitech.screenconnect.MessageProcessor.initialize(MessageProcessor.java:57)
at com.elsitech.screenconnect.MessageProcessor.demandMessageSerializationInfo(MessageProcessor.java:72)
at com.elsitech.screenconnect.MessageProcessor.serialize(MessageProcessor.java:82)
at com.elsitech.screenconnect.EndPointManager.sendMessage(EndPointManager.java:188)
at com.elsitech.screenconnect.EndPointManager.run(EndPointManager.java:148)
at com.elsitech.screenconnect.ThreadRunner.runThread(ThreadRunner.java:60)
at com.elsitech.screenconnect.ThreadRunner.access$000(ThreadRunner.java:3)
at com.elsitech.screenconnect.ThreadRunner$1.run(ThreadRunner.java:32)
at java.lang.Thread.run(Thread.java:613)
java.lang.IllegalAccessError: tried to access class java.util.AbstractMap$SimpleEntry from class com.elsitech.screenconnect.MessageProcessor
at com.elsitech.screenconnect.MessageProcessor.getPropertySerializers(MessageProcessor.java:135)
at com.elsitech.screenconnect.MessageProcessor.initialize(MessageProcessor.java:57)
at com.elsitech.screenconnect.MessageProcessor.demandMessageSerializationInfo(MessageProcessor.java:72)
at com.elsitech.screenconnect.MessageProcessor.serialize(MessageProcessor.java:82)
at com.elsitech.screenconnect.EndPointManager.sendMessage(EndPointManager.java:188)
at com.elsitech.screenconnect.EndPointManager.run(EndPointManager.java:148)
at com.elsitech.screenconnect.ThreadRunner.runThread(ThreadRunner.java:60)
at com.elsitech.screenconnect.ThreadRunner.access$000(ThreadRunner.java:3)
at com.elsitech.screenconnect.ThreadRunner$1.run(ThreadRunner.java:32)
at java.lang.Thread.run(Thread.java:613)
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