Upon connection to an unattended client, screen stays black or I login and screen freezes at 'welcome'.

Installed all Windows Updates on the server thinking I was just way out of date with dot net and such (had 50 or so outstanding updates waiting). Now after connecting once or twice to a remote session, with above results, 3 out of 4 screenconnect services crash.

ScreenConnect Relay service
ScreenConnect Web Server service
ScreenConnect Session Manager service

Server is 2003 R2 SP2 with all updates as of now.

I was excited to see all the additions to the product, but I'd like to just get it running again at this point.

######################################################

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7034
Date: 12/30/2011
Time: 9:30:00 PM
User: N/A
Computer:
Description:
The ScreenConnect Relay service terminated unexpectedly. It has done this 2 time(s).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

######################################################


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7034
Date: 12/30/2011
Time: 9:30:00 PM
User: N/A
Computer:
Description:
The ScreenConnect Web Server service terminated unexpectedly. It has done this 2 time(s).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

######################################################

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7034
Date: 12/30/2011
Time: 9:30:00 PM
User: N/A
Computer:
Description:
The ScreenConnect Session Manager service terminated unexpectedly. It has done this 2 time(s).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

######################################################

Event Type: Error
Event Source: ASP.NET 2.0.50727.0
Event Category: None
Event ID: 1334
Date: 12/30/2011
Time: 9:29:49 PM
User: N/A
Computer:
Description:
An unhandled exception occurred and the process was terminated.

Application ID: Relay-0001

Process ID: 2772

Exception: System.NotImplementedException

Message: The method or operation is not implemented.

StackTrace: at Elsinore.ScreenConnect.Relay.ConnectionsChangedAction1.GetConnectionReadyMessage(Byte[] key, Byte[] iv) in c:\ScreenConnect_Trunk\Product\Service\Relay.cs:line 620
at Elsinore.ScreenConnect.Relay.ConnectionsChangedActionBase.Run(Relay relay) in c:\ScreenConnect_Trunk\Product\Service\Relay.cs:line 580
at Elsinore.ScreenConnect.Relay.RunActionQueue(Object state) in c:\ScreenConnect_Trunk\Product\Service\Relay.cs:line 346
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart(Object obj)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

######################################################

Event Type: Error
Event Source: .NET Runtime 2.0 Error Reporting
Event Category: None
Event ID: 5000
Date: 12/30/2011
Time: 9:29:50 PM
User: N/A
Computer:
Description:
EventType clr20r3, P1 elsinore.screenconnect.service, P2 2.4.2188.4378, P3 4ef9f8b5, P4 elsinore.screenconnect.service, P5 2.4.2188.4378, P6 4ef9f8b5, P7 7c, P8 6, P9 system.notimplementedexception, P10 NIL.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
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0010: 20 00 65 00 6c 00 73 00 .e.l.s.
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0148: 0d 00 0a 00 ....

We'll be looking into this.

I gotta step in here on this one.

1. Pre-release is just that not fully tested can run into issues. It is posted all over these forums do not use on production because you may run into problems. Remember this company doesn't have to allow you to download pre-release software for this reason alone.....more support calls. But they count on part of the user base to test for them and disclose any problems that arise like yours. So the way I see it, consider it a privilege to be able to use this pre-release software that has added features but with that privilege comes some possible consequences of problems.

2. Support: I would say 50/50 when I call I get someone, but if you leave a message you will get a call back. Most small/medium businesses don't have someone manning the phones 24/7. You can also email support@screenconnect.com to initiate the ticket.

3. Also, just an FYI I have 2.4 running on 2003 R2 with no issues.

I assume this person must be a competitor of SC trying to make bad forums, cause ANYONE here will stand behind SC before most other companys. They are top end engineers and designers building an amazing product for the price. This is a "from the ground up" application. I have seen it a few years ago and compared to today they came a long way. I dont run into many issues with SC. 98% of the time it works 100% of the time. :D

Like bigdessert said there is a label: PRE-RELEASE, means unstable. If you use this in a production environment for large companys then you should ONLY use Stable installs

Thanks SC! Keep up the work.