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Mike  
#1 Posted : Monday, September 28, 2015 2:14:48 PM(UTC)
Mike


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Repair Shopr recently introduced an integration with ScreenConnect, and a few customers have asked for instructions on how to use it. Scott wrote up an instruction sheet that should help get everyone up and running. Integration questions should go to Repair Shopr as this is their implementation.

1. Install RepairShopr Integration Extension from the Online Library. The Online Extensions library can be found in the Extensions tab of the Administration page of your ScreenConnect instance.
2. After installation, you must generate and set the API Token that will be used to authenticate to the Extension. This can be done in a variety of ways but the easiest is to go to the Extras drop-down menu in the top-right corner of the Extensions tab on the Administration page.

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In ScreenConnect 6.0+ the Extras panel has moved to the bottom-left corner
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3. In that menu, click the Generate API Token option which will open a modal dialogue containing a randomly generated GUID which can be used.
4. Copy that string and then return to then find the Options drop-down specific to the RepairShopr Extension.

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5. In the Options menu, click Edit Settings and Paste the previously copied GUID into the Custom: field and click Save.

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6. That same API Token must also be set in RepairShopr, instructions here: ScreenConnect for Repair Shopr Instructions

Edited by moderator Wednesday, August 17, 2016 2:13:02 PM(UTC)  | Reason: updated token creation

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